
This course explores the concept of unconscious bias, shedding light on its meaning and the significant impact it can have on customer interactions.
It delves into the common types of unconscious biases that can influence decision-making and relationships.
The course encourages learners to introspectively recognise and challenge their own personal biases, fostering self-awareness.
To learn more about our courses, or to request a tailored quote for your organisation, please contact us today and a member of our team will be happy to help.


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