Learning Management Systems

Learning Platforms

Explore our comprehensive range of online courses

Delve into our diverse course catalogue, tailored to meet a variety of learning needs.

Live Online Training: Our expert-led sessions are delivered in an interactive live online format, making it easy to learn from anywhere. These full-day online workshops include regular breaks and practical activities to keep learners engaged and focused. Clear joining instructions and resources are provided in advance, ensuring a smooth and stress-free start. Whether you call it live online training, virtual learning, or an online workshop, the result is the same, a convenient, enjoyable and effective way to gain new skills.

Self-Paced Online Courses: Our self paced online courses are designed to provide a flexible, accessible, and comprehensive learning experience for individuals and organisations alike. Delivered entirely online, these eLearning courses allow learners to study at their own pace, fitting training around work and personal commitments. The courses are available in over 100 languages with AI-powered audio translations in over 30 of them, with full transcripts, and interactive eBooks. Every course is mobile-friendly, giving learners the freedom to train seamlessly on both desktop and mobile devices. Content is automatically updated remotely, ensuring materials always reflect the latest legislation, regulations, and industry best practice. Our training is backed by industry-standard assurances including CPD, RoSPA, IATP, and ESSC accreditation, providing confidence in both quality and compliance. Each course includes knowledge checks, post-course tests, and certificates, confirming that learners have achieved a solid understanding of the subject matter.

Allergen Awareness

Ideal for employees in various industries, especially those in food services, healthcare, and other environments where allergens are present. This course is suitable for individuals looking to enhance their understanding of allergen safety.

Self-Paced Online

Angry Customers

This course provides customer service representatives with advanced knowledge and techniques for managing and resolving conflicts, ensuring positive customer experiences even in challenging situations.

Self-Paced Online

Asbestos Awareness

Essential for workers in construction, maintenance, and other industries where asbestos exposure is a potential risk. This course is suitable for anyone seeking to enhance their knowledge and skills in asbestos safety.

Self-Paced Online

CPD, RoSPA, IATP

Assertiveness without Conflict (full or half day)

The course explores the fine line between assertiveness and aggression, equip learners with strategies for conflict resolution, and provide tools to enhance emotional intelligence.

Full or half day

Live Online Training

Bringing Presentations Alive

Transform your presentations into an engaging and memorable experience, fostering effective communication that captures attention, evoke emotions that make your presentations memorable.

Self-Paced Online

Bullying and Harassment

As individuals, we can all actively contribute to a workplace culture that values respect, promotes positivity, and prioritise the well-being of all team members. This course provides essential knowledge and practical strategies to address incidents of bullying and harassment.

Self-Paced Online

Change Management for Managers

Designed specifically for managers, this course provides practical insights into change management, offering valuable skills to lead teams through transitions effectively. Develop effective communication strategies to keep teams informed, engaged, and motivated during periods of change.

Self-Paced Online

Change Management: Dealing with change

Ideal for individuals at all levels within an organisation, this course is suitable for anyone looking to better understand and navigate the challenges associated with change at work or on a personal level.

Self-Paced Online

Coaching Skills

Designed for individuals at various levels, this course delves into coaching principles, techniques, and effective communication strategies. Whether you're a manager, team leader, or aspiring coach, this course equips you with the skills to inspire and empower others.

Self-Paced Online

Communicating Performance Expectations

For managers, leaders and supervisors, this course provides a comprehensive guide to ensuring clarity, understanding, and positive outcomes during expectation-setting processes.

Self-Paced Online

Communicating to Influence

This course is ideal for professionals, leaders, and anyone seeking to enhance their ability to communicate persuasively and influence others positively. It is particularly beneficial for those in managerial roles, sales, marketing, or positions requiring effective negotiation and collaboration.

Self-Paced Online

Competition Law

Legal professionals, compliance officers, business executives, and anyone involved in corporate governance and regulatory compliance will find this course beneficial. It is suitable for both legal experts seeking to deepen their knowledge and business professionals navigating the complexities of competition law.

Self-Paced Online

Conducting a Performance Review

Supervisors, managers, team leaders, and HR professionals involved in employee performance evaluations will benefit from this course. It is suitable for both seasoned professionals looking to refine their skills and individuals new to the role of performance review management.

Self-Paced Online

Control of Substances Hazardous to Health (COSHH)

Safety officers, supervisors, facility managers, and personnel involved in the handling, storage, or management of hazardous substances will find this course beneficial. It is suitable for individuals seeking to enhance their knowledge of COSHH regulations and improve safety practices within their organisations.

Self-Paced Online

Criminal Finances Act

Professionals in financial institutions, regulatory bodies, law enforcement, compliance, and risk management roles will find this course beneficial. It is suitable for those seeking to enhance their understanding of criminal finance and strengthen their ability to combat money laundering and financial crimes.

Self-Paced Online

Customer Service Essentials

Customer service representatives, frontline staff, and individuals aspiring to improve their customer service skills will find this course beneficial. It is suitable for professionals across industries where customer interactions are integral to business success.

Self-Paced Online

Customer Service Knowledge and Attitude

Customer service representatives, frontline staff, and professionals seeking to enhance their customer service knowledge and attitude will find this course invaluable. It is suitable for individuals at various career levels who recognise the significance of a positive attitude in customer interactions.

Self-Paced Online

Cyber Security and Phishing

IT professionals, business managers, and individuals seeking to enhance their knowledge of cybersecurity will find this course beneficial. It is suitable for both beginners looking to establish a foundational understanding and experienced professionals aiming to stay updated on best practices.

Self-Paced Online

Decision Making: Options to Implementation

Professionals at all levels, team leaders, managers, and decision-makers across industries will find this course valuable. It is suitable for individuals seeking to enhance their decision-making capabilities and those involved in strategic planning and organisational leadership.

Self-Paced Online

Developing Team Trust

This course is for team leaders, and managers across various industries who aim to enhance their leadership skills and create a culture of trust within their teams. It is suitable for both experienced leaders seeking to refine their approach and emerging leaders looking to build foundational skills for effective team collaboration.

Self-Paced Online

Discipline and Grievance

This course aims to equip learners with the knowledge and skills necessary for implementing and overseeing effective discipline procedures and managing employee grievances and to empower individuals to handle discipline and grievance situations in a fair, legally compliant, and constructive manner within their organisations.

Self-Paced Online

Display Screen Equipment (DSE)

This course is suitable for all individuals who regularly use display screen equipment as part of their work, regardless of their role or level within the organisation. It is particularly beneficial for office workers, remote employees, and anyone concerned with promoting a healthy and ergonomically sound work environment.

Self-Paced Online

Driving Economically

This course is ideal for a wide range of participants, including commercial and private vehicle drivers, fleet managers, transportation professionals, and individuals interested in adopting eco-friendly driving practices.

Self-Paced Online

This course is suitable for a wide range of participants, including new drivers, experienced drivers seeking to refresh their skills, and organisations aiming to promote a safety-first approach among their drivers and colleagues.

Self-Paced Online

Drugs and Alcohol Misuse

Drug and alcohol misuse can have widespread consequences, impacting not only individuals but also their friends, family, colleagues, and even an organisation's customers. The course is designed to educate about the risks associated with substance misuse, particularly focusing on drugs and alcohol.

Self-Paced Online

Effective Delegation

This course is designed to enhance your delegation skills, recognising the value of effective delegation in managing and collaborating with others. By acquiring this skill, you can empower team members, boost productivity, and cultivate a collaborative work environment.

Self-Paced Online

Electrical Safety

Electrical safety is crucial to prevent accidents, injuries, and fires associated with the use of electrical systems and equipment.

Self-Paced Online

Emotional Intelligence

Emotional intelligence is a valuable skill set that contributes to effective leadership, teamwork, and personal well-being. Individuals and organisations that prioritise the development of emotional intelligence often experience improved communication, collaboration, and overall success in various aspects of life.

Self-Paced Online

Environmental Awareness

Environmental awareness involves recognising, understanding, and appreciating the natural world, as well as the impact of human activities on the environment. It encompasses knowledge about environmental issues, ecosystems, and the importance of sustainable practices for the well-being of the planet

Self-Paced Online

Equity, Diversity and Inclusion

Equity, Diversity, and Inclusion (EDI) are fundamental principles that promote fairness, respect, and equal opportunities for all individuals, regardless of their differences. Embracing these principles contributes to creating inclusive environments where diverse perspectives, backgrounds, and experiences are valued.

Self-Paced Online

Equity, Diversity and Inclusion for Managers

Equity, Diversity, and Inclusion (EDI) course for managers is designed to empower leaders with the skills and knowledge necessary to foster inclusive workplaces that celebrate diversity and ensure equity for all team members. This course goes beyond basic awareness, providing practical strategies and tools for managers to champion EDI within their teams and organisations.

Self-Paced Online

Evaluating Performance

This course is designed for managers, team leaders, and HR professionals responsible for conducting performance reviews. This course will give them the skills and knowledge needed to conduct effective reviews, provide constructive feedback, and contribute to the professional growth and development of their team members.

Self-Paced Online

Exploring Needs

This course is ideal for customer service professionals, sales representatives, and individuals who are seeking to improve their ability to identify and fulfill customer needs. As a customer services professional you need to explore what a customer needs and be able to help them

Self-Paced Online

This course covers essential aspects of fire safety, including prevention, response, and evacuation procedures tailored to the workplace environment. Designed to equip employees with the knowledge and skills necessary to ensure a safe and secure workplace in the event of a fire.

Self-Paced Online

This course is designed to equip participants with essential skills and knowledge to respond effectively to a range of medical emergencies. It’s important to understand what you should and shouldn’t do if you see an accident or incident in the workplace.

Self-Paced Online

This course is suitable for professionals, customer service representatives, sales teams, and individuals seeking to enhance their communication skills for successful first contacts in both personal and professional contexts.

Self-Paced Online

Food Hygiene Level 3

The knowledge gained in the Level 3 Food Hygiene online course can also help senior staff who work in a food environment, as the training covers implementing a HACCP plan and its role as a food hygiene and safety measure.

Self-Paced Online

Food Safety: Catering

The ramifications of negligence in food safety and hygiene are far-reaching. Prioritising these aspects is not only a legal and regulatory requirement but a moral obligation to safeguard public health, maintain consumer trust, and foster the long-term sustainability of the food industry.

Self-Paced Online

Food Safety: Manufacturing

The ramifications of negligence in food safety and hygiene are far-reaching. Professionals involved in food manufacturing, including production managers, quality assurance personnel, and those responsible for compliance, will find this course valuable and it is suitable for individuals seeking to enhance their understanding of food safety in the manufacturing sector.

Self-Paced Online

Freedom of Information Act

Public sector employees, information officers, data managers, and individuals responsible for handling information requests will find this course beneficial. It is suitable for both beginners seeking an introduction to Freedom of Information Act (FOIA) compliance and experienced professionals aiming to enhance their skills in managing information disclosure.

Self-Paced Online

Fundamentals of Project Management

This one-day programme gives detailed guidance and practical experience in planning, organising and controlling projects effectively, with particular emphasis on the delivery of results within time, budget and quality constraints.

Live Online Training

GDPR (UK) & (EU)

This course offers a comprehensive training on General Data Protection Regulation (GDPR) and its fundamental principles. Participants will delve into the details of what is personal data, understand key GDPR terms and definitions, and gain insights into the regulation's scope. Additionally, the course explores the relationship between the EU GDPR and the UK's adapted version post-Brexit.

Self-Paced Online

GDPR Essentials

This course offers a comprehensive overview of the General Data Protection Regulation (GDPR) and its fundamental principles. Participants will delve into the concept of personal data, become familiar with key GDPR terms and definitions, and gain insights into the regulation's scope. Additionally, the course explores the relationship between the EU GDPR and the UK's adapted version post-Brexit.

Self-Paced Online

Gender Awareness at Work

This course is designed to help you navigate and embrace the evolving understanding of gender in today’s world. The course aims to foster empathy and appreciation for diverse gender experiences, both within and outside the workplace.

Self-Paced Online

Giving and Receiving Feedback

Employees at all levels, team leaders, managers, and anyone involved in providing feedback within the workplace will find this course beneficial. It is suitable for individuals seeking to enhance their communication skills and contribute to a positive and motivational work culture.

Self-Paced Online

Goals and Guidelines for High Performance

Team leaders, managers, and individuals responsible for cultivating a positive team culture will find this course invaluable. It is suitable for those seeking to enhance their skills in developing ground rules, fostering team cohesion, and setting goals that drive exceptional performance.

Self-Paced Online

Growing Your Team to High Performance

Unlock the full potential of your team leaders aspiring to elevate their teams to peak performance, this course provides strategies and insights to foster a culture of excellence. From identifying and developing individual talents to setting strategic goals that inspire, this course empowers leaders with the tools to guide their teams toward sustained success.

Self-Paced Online

Halal Awareness

This course aims to equip individuals and businesses with the knowledge and tools necessary to ensure compliance with halal standards, meet the needs of halal-conscious consumers.

Self-Paced Online

Handling Complaints

In this essential course, participants will master the art of not just handling complaints but transforming them into opportunities for positive customer experiences. This course is designed for those who want to enhance their complaint-handling skills, boost customer loyalty, and contribute to overall customer satisfaction.

Self-Paced Online

Handling Questions

Presentations become powerful when questions are handled with finesse. This course explores strategies for interpreting, responding to, and encouraging questions, ensuring that presentations become dynamic and interactive experiences.

Self-Paced Online

Harness and Lanyard Awareness Training

This course covers the safe selection, fitting, and inspection of harnesses and lanyards, helping ensure compliance with the Work at Height Regulations 2005.

Self-Paced Online

Health & Safety In the Office

This course is ideal for all office employees, managers, and safety officers, this course is suitable for individuals seeking to enhance their knowledge of health and safety practices in an office environment. Equip yourself and your team with the knowledge and skills needed to identify and mitigate potential risks, ensuring a healthy and secure workplace.

Self-Paced Online

How to use AI Responsibly

Artificial intelligence (AI) is transforming the way businesses operate and how we work. It’s important that we all feel comfortable using it and can embrace its potential.

Self-Paced Online

CPD coming soon!

This course is ideal for employees and managers transitioning to or currently engaged in hybrid work, this course is suitable for individuals seeking practical strategies to optimise their hybrid work experience.

Self-Paced Online

Hybrid Working for Managers

For managers and team leaders who oversee remote or hybrid teams, this course is suitable for individuals seeking to enhance their leadership skills in the context of evolving work dynamics.

Self-Paced Online

IOSH (Institution of Occupational Safety and Health) Managing Safely

IOSH Managing Safely is for frontline managers, supervisors, and team leaders. By the nature of their role, they have day to day responsibility of the health and safety of their teams.

Self-Paced Online

IOSH Managing Safely® (Refresher)

This refresher course is for anyone who has previously passed the IOSH Managing Safely® course. It is designed to refresh managers’ and supervisors’ awareness of their responsibilities for workplace safety and health, while showing how an effective safety management system can influence, control, and monitor risks to drive improvements.

Self-Paced Online

IOSH Working Safely®

This introductory level health and safety awareness course is suitable for anyone, as ‘working safely’ is proven to be a significant factor in the success of any business.

7 hours & assessment, with 12 months to complete.

Self-Paced Online

IR35 - Off Payroll Working

Being familiar with IR35 and conducting accurate 'employment status determinations' helps businesses and contractors adhere to tax laws and avoid potential legal and financial consequences associated with misclassification.

Self-Paced Online

Improving Group Dynamics

This course is Ideal for leaders, managers, and team members seeking to elevate team dynamics, this course is suitable for those committed to enhancing communication, collaboration, and behaviour management within their teams.

Self-Paced Online

Incident and Accident Investigation

This CPD Incident and Accident Investigation Online Course is designed to take your incident investigation skills to the next level. Offering a fully online format, the course provides the flexibility to study at your own pace and convenience.

Self-Paced Online

Infection Control

Designed for employees at all levels and across all industries, this course will help individuals to understand the significance of infection control, adopt essential hygiene techniques, and actively contribute to maintaining a clean and safe work environment.

Self-Paced Online

Influencing Teams

Being influential in a group or team is like juggling various skills. To sway others effectively, you've got to understand not just one person but everyone's preferences, behaviors, and how the group as a whole works.

Self-Paced Online

Influencing in Meetings

Meetings can become tedious and unproductive without proper management. However, skillful handling of meetings presents an opportunity for both you and your colleagues can propel the organisation to new heights.

Self-Paced Online

Influencing to Win/Win

Whether you're a manager or in sales, learning how to influence and negotiate is a must in business. It's all about getting others on board with your ideas without resorting to force, and that's key for growing your business.

Self-Paced Online

Information Security

Irrespective of the industry, business size, or the types of data it manages, safeguarding this invaluable asset at the highest level is crucial. This ensures the security of sensitive information and upholds the integrity of the organisation.

Self-Paced Online

International Fraud, Bribery, and Corruption

Bribery and corruption exist globally, affecting all nations. They disproportionately impact the less privileged, hinder economic progress, and act as obstacles to both poverty reduction and effective governance.

Self-Paced Online

Introduction to Microsoft Excel MACROS and VBA

This course is for people who want to expand their knowledge to record, edit and learn the Excel VBA programming language.

Live Online Training

Leader as Coach

Instead of solely providing direction, leaders who embrace coaching models focus on facilitating growth, encouraging self-discovery, and fostering a collaborative and supportive work environment.

Self-Paced Online

Leadership Styles and Qualities

Qualities of successful leaders often encompass traits such as communication skills, adaptability, decisiveness, and empathy. Understanding different leadership styles and possessing key qualities is fundamental for effective leadership in every workplace.

Self-Paced Online

Leading a Meeting

Providing practical tips for effective meeting management, including controlling information flow, encouraging participation, and staying on agenda. Learn techniques such as chunking information, using inclusive language, and fostering an environment where opinions are valued.

Self-Paced Online

Legionella Awareness

This course is designed for individuals working in environments with water systems, including spas, air conditioning, and cooling towers that may be vulnerable to Legionella. These environments are particularly susceptible to the presence of Legionella, and the course is designed to address the challenges and risks associated with these settings.

Self-Paced Online

Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)

Employers and employees each have their duties to carry out to ensure potential hazards associated with lifting operations and lifting equipment pose no significant risks to people's health and safety.

Self-Paced Online

Listeria Awareness

This course explains the serious risks associated with Listeriosis, an infection caused by the Listeria bacteria. While anyone can be affected, the illness is particularly dangerous for vulnerable groups, where it may lead to severe complications such as sepsis, meningitis, or encephalitis. In the most serious cases, it can be life-threatening.

Self-Paced Online

Lock Out, Tag Out, Try Out (LOTOTO)

This awareness level course is intended for those who work in any industrial environment and use the work equipment or machines for servicing or maintenance work.

Self-Paced Online

Lone Working (Employees)

Working alone varies widely based on the individual's responsibilities and the nature of the work environment. Irrespective of the specific job, prioritising the safety of lone workers is essential.

Self-Paced Online

Lone Working (Managers)

This course covers the definition of lone working, provides examples of various lone worker types, explores the need for additional safety measures and potential dangers they may encounter. It also outlines the legal responsibilities for managers employing or supervising lone workers.

Self-Paced Online

Making Presentations Powerful

Elevate your presentation skills and captivate your audience through effective communication strategiess. Strengthen your presentations by mastering clear idea structuring, understanding your audience's needs, and incorporating impactful visuals.

Self-Paced Online

Managing Challenging Behaviour Effectively

Challenging and frustrating, disruptive behaviours in the workplace pose a considerable challenge for managers and team leaders. They have the potential to disrupt team communication, resulting in diminished morale and reduced participation from other team members.

Self-Paced Online

Managing Conflict

This course helps improve conflict resolution skills by pinpointing the main causes before mediating. The aim is to turn conflicts into chances for growth and positive impact on the team, implementing strategies to bring harmony back to the workplace.

Self-Paced Online

Managing HACCP Level 3

Our online Managing HACCP Level 3 course will provide supervisors, managers and owners in food establishments the skills to produce and implement HACCP systems, follow HACCP regulations for businesses to meet their legal requirements.

Self-Paced Online

Managing Remote Teams

Operating remotely and communicating virtually can present challenges for a team aiming for high performance and a strong sense of collaboration. This course introduces managers to virtual barriers that may hinder high performance and offers practical tips on leveraging technology to overcome them.

Self-Paced Online

This course covers the efficient identification of Health & Safety hazards, understanding the levels of risk associated with these hazards, and implementing effective control measures to reduce Health & Safety risks.

Self-Paced Online

Managing and Leading Neurodivergent Colleagues

Addressing the historical challenges faced by neurodivergent individuals in workplace, this course emphasizes the positive and proactive role that neurotypical colleagues and managers can play in creating an inclusive environment.

Self-Paced Online

CPD - coming soon!

Manual Handling

Safely handling and lifting loads is crucial to prevent injuries for yourself and your colleagues. Understanding your responsibilities and taking the necessary steps are vital to maintaining a safe environment.

Self-Paced Online

Martyn's Law for Retail

Martyn’s Law helps to ensure public safety by preparing employees for potential terror attacks and providing guidance for premises to implement measures to help protect people

Self-Paced Online

Turn your understanding of products, services, and your organisation into valuable advice, and then give personalised attention to your customers,identifying chances to enhance customer service and build greater value and loyalty.

Self-Paced Online

Menopause Awareness

Gaining insights into the meaning and impacts of menopause, developing strategies to raise awareness in the workplace, and learning how to provide support to colleagues experiencing this life stage.

Self-Paced Online

Mental Health Awareness

This course aims to provide a comprehensive understanding of anxiety and depression, two prevalent mental health disorders that significantly impact individuals' lives worldwide.

1 Day (Online or On Site)

Live Online Training

Microsoft Excel - Beyond Advanced

This Microsoft Excel - Beyond Advanced online course is delivered via Teams and is aimed at attendees who want to expand their knowledge into some of the more complex functions, build reports using form controls, work with Power Pivots and use built-in automation offered by Microsoft Excel.

Live Online Training

Microsoft Excel Advanced

This Excel Advanced online course is delivered via Teams and is aimed at people who want to expand their knowledge into some of the more advanced functions. The course also covers the creation, editing, and formatting of pivot tables and pivot charts, enabling dynamic data analysis and visualisation. By the end, participants will possess a versatile skill set for efficient data management and analysis in Excel.

Live Online Training

Microsoft Excel Intermediate

This Microsoft Excel Intermediate online course is delivered via Teams and is aimed at people who want to expand their knowledge of Microsoft Excel to work with larger spreadsheets, create formulas across multiple worksheets and workbooks, manage tables of data, and use advanced formatting techniques.

Live Online Training

Microsoft Excel Introduction

This Microsoft Excel Introduction online course is delivered via Teams and is aimed at people who want to learn how to use Microsoft Excel to carry out spreadsheet tasks including the creation of formulas and functions, creating charts and managing tables of data. The course is suitable for either beginners or people with limited experience of the product.

Live Online Training

Microsoft Power BI Advanced

This Microsoft Power BI Desktop Advanced training course is for anyone looking to use more of the advanced DAX functions, create quick measures, generate, and import structured report visuals and use Power Query Editor.

Live Online Training

Microsoft Power BI Intermediate

This Microsoft Power BI Desktop Intermediate training course is aimed at anyone looking to use this powerful, flexible, and highly accessible business intelligence tool to connect with and shape/transform data, build models, use DAX functions, and craft structured reports, which can then be shared through Microsoft Power BI Service with users.

Live Online Training

Microsoft Power BI Introduction

You will learn to use Power BI (Business Intelligence) Desktop to create visual reports and dashboards. You will also understand how the reports and dashboards can interact with each other and the great level of interactivity the audience can use to drill, filter, sort and create calculations.

Live Online Training

Microsoft PowerPoint - Introduction to Intermediate

This PowerPoint course is aimed at delegates who want to use Microsoft PowerPoint to create slides to run effective presentations and to include special slide show effects, Pictures, Shapes, Tables and Charts.

Live Online Training

Microsoft PowerPoint - Intermediate to Advanced

This PowerPoint Advanced course is aimed at people who want to expand their general knowledge of Microsoft PowerPoint and to include special slide show effects, multimedia and automation.

Live Online Training

Microsoft Project Advanced

The Microsoft Project Advanced course builds upon fundamental project management skills, introducing advanced techniques for managing complex projects. This course is ideal for project managers and professionals already familiar with Microsoft Project who want to enhance their skills in managing multiple projects, cost control, and advanced reporting.

Live Online Training

Microsoft Project Essentials

The Microsoft Project Essentials course provides a comprehensive introduction to Microsoft Project, equipping participants with the skills to create, modify, and manage project plans. This course is ideal for beginners looking to gain hands-on experience to efficiently plan and manage projects.

Live Online Training

Microsoft SharePoint Online Fundamentals

This one-day course is designed to provide end users with a comprehensive introduction to SharePoint Online, Microsoft's powerful collaboration platform. Participants will gain a solid understanding of SharePoint components, site roles, and essential functionalities for effective document management and team collaboration.

Live Online Training

Microsoft SharePoint for Site Owners

This SharePoint course covers essential administrative tasks from site creation and security management to lists, libraries, and views. It also explores document library management, including version control and approval processes, along with other settings like the recycle bin and automated workflows.

Live Online Training

Microsoft Word Advanced

This course is aimed at users who want to use Microsoft Word to create more complex documents and carry out some basic automation.

Live Online Training

Microsoft Word Intermediate

This course is aimed at existing users of Microsoft Word who want to expand their basic knowledge of the product.

Live Online Training

Microsoft Word Introduction

This course is aimed at users who want to learn how to use Microsoft Word to perform basic word processing tasks. The course is suitable for either beginners or people with limited experience of the product.

Live Online Training

Microsoft Word, Excel and PowerPoint Introduction

This course is designed to introduce users to MS Office applications, Word, PowerPoint and Excel with hints and tips.

Live Online Training

Engaging in mindfulness practices can contribute to maintaining composure and increasing your chances of overcoming challenges. The straightforward techniques and exercises introduced in the courses aim to keep your focus on what truly matters, enhance resilience, and provide a safeguard against burnout.

Self-Paced Online

Modern Slavery remains a global issue, even within the UK. By fostering awareness and understanding, we can all contribute to the collective effort to address Modern Slavery and promote a society that upholds human rights and dignity.

Self-Paced Online

Monitoring Performance

Keeping an eye on how well things are going, whether it's individual tasks or team efforts is what we mean by monitoring performance. It's about regularly checking in, offering feedback, and making sure everyone is on track to meet their goals.

Self-Paced Online

Moving and Handling People

Moving and handling people is a challenging and demanding task and it requires an understanding of how to minimize the risks of injury both to yourself and the person you are assisting.

Self-Paced Online

NEBOSH (National Examination Board in Occupational Safety and Health)

It is a regulated qualification and passing the NEBOSH National General Certificate is considered by many to be the first crucial step in starting a career in Health and Safety. It gives a solid foundation of knowledge and skills in the management of health and safety, legal requirements, hazards and risks.

£399.00 + VAT excluding exams

Self-Paced Online

NEBOSH, in partnership with Compassa

Neurodiversity at Work

In the past, workplaces were set up based on how most people typically work, following established norms and social interactions. We explore the concept of neurodiversity, encouraging a different way of thinking, dispels myths surrounding neurodiversity.

Self-Paced Online

CPD - coming soon!

New and Expectant Mothers

The Employment Rights Act defines what new and expecting mothers are entitled to. The Equality Act makes it against the law to discriminate based on "protected characteristics." Pregnancy and being on parental leave are considered "protected characteristics," ensuring that an employee cannot be deprived of their rights simply due to pregnancy.

Self-Paced Online

Noise Awareness

We examine the implications of noise pollution on auditory health. It dispels common myths surrounding hearing loss and offers practical strategies to minimize personal exposure to workplace noise.

Self-Paced Online

PCI DSS (Back Office)

For staff and colleagues who might not be hands-on with payment card terminals but play a role in processing card payments and have access to systems containing customer data.

Self-Paced Online

PCI DSS (Front Line)

For front-line staff who regularly interact with the public and are actively involved in using payment card terminals.

Self-Paced Online

PRINCE2® Foundation & Practitioner including exams

This training will help prepare learners for the PRINCE2® Foundation and Practitioner examinations. The course follows the latest 7th Edition syllabus issued by AXELOS who manage PRINCE2®. This focuses on the PRINCE2® framework and how this is applied intelligently to real projects.

Live Online Training

PRINCE2® Foundation including exam

The aim of this training is to provide learners with a fundamental understanding of the PRINCE2® project management method, and help learners to prepare for the PRINCE2® Foundation examination at the end of this course.

Live Online Training

PRINCE2® Practitioner

This course aims to prepare people who have already passed their PRINCE2® Foundation exam to move to the 'next level' - the PRINCE2® Practitioner examination

Live Online Training

Payment Card Industry Data Security Standards (PCI DSS)

We highlight the critical role of PCI DSS in safeguarding customers and businesses. We outline staff responsibilities in credit or debit card transactions and provide guidelines for accepting payments securely.

Self-Paced Online

Performance Improvement Strategies

We look at various aspects related to enhancing staff performance, including practical insights on improvement, useful tips, strategies tailored to individual needs, and approaches to support your team in meeting their targets.

Self-Paced Online

Performance Outcomes That Motivate

Acquire the skill of crafting performance outcomes that inspire rather than demoralize your team. Employing an effective performance management strategy allows you to identify each individual's main motivation and delve into the distinctions between equity and expectancy.

Self-Paced Online

Personal Protective Equipment (PPE)

Tailored for both employees and employers, this Personal Protective Equipment (PPE) course is designed to establish robust safeguards and ensure Health and Safety compliance for staff operating in high and low risk environments.

Self-Paced Online

Physical Security

While cyber security often takes precedence, physical security and safeguarding business information are equally crucial. This course serves as a reminder to prioritise maintaining a secure workplace and protecting both business information and personal data.

Self-Paced Online

Planning a Powerful Presentation

Creating a compelling and impactful presentation involves careful planning and strategic execution. Begin by defining your objective and understanding your audience to tailor your message effectively.

Self-Paced Online

Positive Mental Health at Work

In a world where mental health is a prevalent topic of discussion that impacts numerous individuals, this course delves into the ways in which mental health conditions can affect us all.

Self-Paced Online

Positive Mental Health at Work for Managers

Mental health challenges affect a significant portion of the population, with 1 in 4 adults experiencing such issues at some point in their lives. Within the workplace, 3 in 10 individuals have encountered mental health issues, and stress has emerged as the predominant cause of long-term absences from work.

Self-Paced Online

Powerful Message and Structure

In this course, you'll master the art of making your message crystal clear. Discover how to carefully select your key ideas and leverage the rule of three to shape a compelling presentation.

Self-Paced Online

Preparing for a Formal Review

Acquire the skills to set objectives, gather information, brief your colleague, ensure their thorough preparation, and manage logistical aspects of a formal review.

Self-Paced Online

Preparing to Lead a Meeting

Effective preparation is crucial for leading a productive and successful meeting. This may include setting clear objectives, planning the agenda, gathering necessary materials, and ensuring that all participants are briefed beforehand.

Self-Paced Online

Presenting with Confidence (half or full day)

Presenting with confident and impact is all about captivating your audience, conveying your message effectively, and leaving a lasting impression.

Half or full day

Live Online Training

Preventing Bribery in Business

Learn about how bribery affects business and society, understand the key terms and aspects of the Bribery Act, and discover how to spot and avoid the risks of bribery without accidentally breaking the law.

Self-Paced Online

Preventing Money Laundering

In the financial realm, Anti-Money Laundering (AML) and Know Your Customer (KYC) are integral practices. This course is designed to address and mitigate business risks related to money laundering.

Self-Paced Online

Preventing Radicalisation

This course will set the foundations to help raise your awareness of radicalisation, and explore the best ways to reduce its effects and support others in the workplace.

Self-Paced Online

CPD - Coming soon!

Preventing Sexual Harassment for Managers

This course is designed to help managers act proactively to prevent sexual harassment in the workplace.

Self-Paced Online

CPD - Coming soon!

Provision & Use of Work Equipment Regulations (PUWER)

Employees must be able to identify equipment that is needed for the right task, have the confidence to inspect properly and put in place suitable health and safety measures.

Self-Paced Online

Recruiting and Interviewing

Both recruiting and interviewing are crucial for building a talented and effective workforce and it's important to challenge unconscious bias throughout the recruitment process.

Self-Paced Online

Rehearsing for Your Presentation

Gain the necessary skills to rehearse proficiently, fostering the confidence needed to adapt presentations to the audience's mood. This course is designed to steer you away from potential pitfalls by providing comprehensive guidance on effective rehearsal techniques.

Self-Paced Online

The trend of working outside traditional offices seems to be a lasting one, and digital communication is expected to remain integral to our collaborative efforts. Balancing work and personal life is crucial, and maximizing productivity involves getting the most out of each working day.

Self-Paced Online

Resolving Meeting Challenges

When faced with a meeting that encounters challenges, it's essential to diagnose and resolve the issues promptly. You will learn strategies to bring the meeting back on track which involve a combination of five techniques to address specific problems.

Self-Paced Online

This course covers key legal responsibilities, particularly post-Brexit, focusing on the right to work rules effective from July 1, 2021. Accurate checks are crucial to safeguard your organisation from potential fines and penalties associated with unintentional illegal employment.

Self-Paced Online

Risks and Responsibilities

Covering the shared responsibilities of employers and employees for workplace safety, it addresses the identification and management of workplace hazards, emphasizing the importance of practising good hygiene at work.

Self-Paced Online

Safeguarding Adults

This course on safeguarding adults is suitable for individuals involved in the care of vulnerable adults or working in settings where they are present. It can also provide valuable insights for those responsible for creating a safeguarding policy for their club or organisation.

Self-Paced Online

Safeguarding Children

The importance of child protection gained significant attention in 2003 with the introduction of the Every Child Matters policy. Learners will gain insights into various forms of child abuse and sexual exploitation, equipping them to recognise potential signs or indicators of abuse.

Self-Paced Online

Sales for Non Sales People

This workshop has been designed to help people from a Customer Service or non-sales background to become more commercial in engaging clients, learning how to retain them as well as demonstrate a 'hunger' to do business.

Live Online Training

Satisfying Challenging Customers

Dealing with different customers can be tricky! This course shows you how to handle various challenging situations with a friendly and professional attitude. Whether customers are quiet, mistaken, unsure, rude, or unfamiliar with your product, you'll learn how to approach them calmly and make the interaction positive.

Self-Paced Online

Setting Performance Expectations

Discover how to establish acceptable standards of performance and align objectives with these standards. Learn effective strategies for utilizing rewards and recognition to motivate and encourage high levels of performance.

Self-Paced Online

Slips and Trips

This course covers essential workplace safety topics, including the identification of hazards, compliance with workplace safety laws, the implementation of measures to prevent accidents and injuries, and the effective assessment of slips, trips, and falls risks.

Self-Paced Online

Solving Performance Problems

In challenging situations, it's important to handle relationships on an adult basis and address performance issues calmly, consistently, and systematically. This involves developing the ability to respond constructively to denial or emotional reactions, fostering a positive and effective approach to managing performance challenges.

Self-Paced Online

Solving Problems: Definition to Options

When you're defining a problem, you're in a detective mindset, searching for clues and motives. This course assists you in analyzing the current situation and pinpointing the root causes of the problem. It also explores methods for you and your team to generate solutions.

Self-Paced Online

Enhance your presentation skills and stage presence to create a strong connection between your content and your audience. The combination of what you say, how you say it, and how you present yourself visually all contribute to a successful presentation.

Self-Paced Online

Understand stress in the workplace by exploring its meaning and direct impact on you. Identify the root causes of work-related stress and learn effective strategies to combat it. This course is suitable for all workers, regardless of industry or job type, to increase awareness and promote wellbeing.

Self-Paced Online

Supporting Postgraduate Mental Health For Supervisors

University life introduces various stress factors for postgraduate students, including relocating to a new area, financial pressures, and the demanding nature of research requirements. These challenges can contribute to an increased risk of developing poor mental health among postgraduate students.

Self-Paced Online

Suspicious Packages

A suspicious package refers to any parcel, container, or item that raises concern due to its unusual appearance, unexpected delivery, or suspicious characteristics. It's essential to distinguish between routine deliveries and items that may pose a threat to safety.

Self-Paced Online

Sustainability and Climate Change

By prioritising sustainability, organisations not only contribute to environmental wellbeing but also enhance profitability and appeal to stakeholders, showcasing a comprehensive understanding of the connection between ecological responsibility and business success.

Self-Paced Online

CPD - coming soon!

Thinking Creatively

In a world where complexity, ambiguity, and volatility are increasingly common, creative thinking and problem-solving skills become essential competencies. By embracing creativity, you can navigate complex challenges, find innovative solutions, and adapt to the dynamic nature of the world.

Self-Paced Online

Time Management

In the grand scheme of things, time is one resource we can't purchase more of. However, what we can do is cultivate skills and habits that enable us to make the most of the time we have.

Self-Paced Online

Train the Trainer

Who trains the Trainer? Training is not just about what you know; it is also about how you communicate that knowledge to an audience. This one day workshop is ideal for professionals looking to improve or develop their training design and delivery skills.

1 day with pre course work

Live Online Training

Unconscious Bias

Unconscious biases are inherent in all of us, influencing workplace decisions ranging from recruitment and promotions to performance management, as well as shaping team dynamics and relationships. Acknowledging and addressing these biases is crucial for promoting fairness, equality, and a more inclusive work environment.

Self-Paced Online

Unconscious Bias for Managers

Designed to equip managers with the tools to recognise and address unconscious biases in various aspects of their roles. It focuses on empowering managers to identify biases that may influence decisions related to recruitment, promotions, performance management, and team dynamics.

Self-Paced Online

Understanding HACCP

This practical course offers a hands-on approach to understanding and implementing Hazard Analysis and Critical Control Points (HACCP) covering the 5 preliminary steps and the 7 principles required to create your plan.

Self-Paced Online

Using Words and Voice Effectively

This course is designed to elevate your communication skills by bringing your message to life. It explores the use of techniques such as anecdotes, analogies, and quotes to personalise your delivery, making it more relatable to your audience.

Self-Paced Online

Using the GROW Model to Coach 1

The GROW model is a coaching framework that includes important elements like setting meaningful goals, generating practical improvement options, encouraging commitment to a plan, establishing a strong coaching relationship, and employing SMART goals.

Self-Paced Online

Using the GROW Model to Coach 2

Continuing from 'Using the GROW Model to Coach 1' we look at keeping enthusiasm alive throughout the process, assisting individuals in overcoming limiting beliefs, and recognizing and highlighting positive outcomes.

Self-Paced Online

Maintaining our wellbeing often demands more effort than we realise, but achieving the right balance can enhance happiness, productivity, and resilience in the face of challenges.

Self-Paced Online

Organisations aim to create a supportive work environment where employees feel at ease to voice concerns or suspicions about wrongdoing. This encourages an open and transparent culture, emphasizing the importance of communication and ethical conduct within the workplace.

Self-Paced Online

Why Manage Performance?

Learn how to use the performance management cycle effectively, with a focus on developing a high-performance workforce. The course explores the pivotal role of performance management in motivating and engaging employees, contributing to overall high performance.

Self-Paced Online

Working at Height

Employers and individuals overseeing work at height are responsible for thorough planning, supervision, and execution by competent personnel. This entails utilizing suitable equipment for the task, with the level of planning corresponding to the complexity of the work.

Self-Paced Online

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