Having Difficult Conversations

Develop the confidence and communication skills needed to approach difficult conversations calmly, clearly and constructively.
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Price:
Duration:
30 minutes
Learning style:
Self-Paced Online
Assured by:
CPD
Resources Included:
eBook
About this course

This course explores why some workplace conversations can feel difficult and how to manage them effectively.

You’ll learn how preparation, emotional intelligence, and active listening can help keep discussions respectful and productive.

It also provides practical strategies for overcoming challenges, offering support and working towards a positive outcome.

Download Course Overview
This course covers
  • Why some conversations can be difficult
  • The role of emotional intelligence
  • Preparing for a challenging discussion
  • Managing conversations with confidence
  • Clear and respectful communication
  • The importance of active listening
Course dates
We are currently accepting admissions for the following upcoming cohorts:
Make an enquiry
Self-led online courses include
Support for over 100 languages
Mobile-friendly design for playback on any device
Progress tracking and pass/fail tests
Automatic, remote updates to keep content fresh
Playback speed controls to speed up/slow down the video
Closed captions which can be turned on/off
Includes over 30 AI audio translations
eLearning pricing calculator
Get a quick cost estimate for our eLearning bundles and bespoke packages using our simple pricing calculator.

To learn more about our courses, or to request a tailored quote for your organisation, please contact us today and a member of our team will be happy to help.

Get in touch
Number of Users 50
Number of Courses 10
Cost Per User
£65.85
per user
Cost Per Course
£6.59
per course, per user
Total Cost
£3,292.50
excl. VAT
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Get in touch
Teaching 4 Business provides online courses and learning management systems to businesses across a range of industries.
+44 (0) 3700 800800 or (0) 1933 626150
hello@teaching4business.com
155 Wellingborough Road
Rushden
Northamptonshire
NN10 9TB
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